Services We Offer

Online Community Consulting

Liaison Community Management

Practical strategy, planning, and support to help your organization build a community members' value.

Community Strategy Foundation

For associations launching their first online community. We help you align your community with organizational goals, create a clear launch strategy, and prepare your team for long-term success.

What We Deliver:

  • Community Foundation Guide (Frameworks, documented processes, initial success measures, and action plans)

  • 3-Month Launch & Member Activation Plan with Implementation Support

  • Founding Member Champion Plan

  • Monthly Strategy Consultations

Outcome: In three months, your team will have a foundation in place, member activation activities underway, and documented processes to manage the community and measure early success.

a man sitting in front of a laptop computer
a man sitting in front of a laptop computer
MacBook Pro
MacBook Pro

Fractional Community Support

For associations without an internal community manager that need ongoing community support. We provide planning, hands-on implementation, and program coordination to support members, deliver ongoing programming, and measure progress.

What We Deliver:

  • Community Management Guide (Frameworks, documented processes, and action plans)

  • Monthly Content & Programming Plan

  • Member Campaign Planning (Onboarding, engagement, and re-engagement)

  • Monthly Performance Review & Strategy Calls

Outcome: Your team has clear monthly priorities, practical resources, and ongoing guidance to manage the community consistently, measure progress, and respond to member needs.

Strategic Alignment Workshops

For associations seeking a long-term plan that aligns their community with their mission. We tailor each workshop to your needs, helping your team set shared priorities and define how the community will support your association’s goals for years ahead.

What We Deliver:

  • Pre-Workshop Consultation to Identify Goals & Needs

  • Custom-Facilitated Workshop (Virtual or On-Site)

  • Tailored Frameworks & Working Templates

  • Documented Action Plan with Priorities, Responsibilities & Next Steps

Outcome: Your team leaves with shared direction and a clear, customized plan to put into action.

two people drawing on whiteboard
two people drawing on whiteboard

Strategic Program Development

For associations ready to launch a member program, such as mentorship, volunteering, or advocacy. We work with your team to develop and launch the program based on your goals and member needs, then prepare your team to manage it moving forward.

What We Deliver:

  • Custom Program Plan & Success Measures

  • Member Recruitment Materials & Launch Implementation

  • Documented Processes & Team Handoff

Outcome: In three months, your program will be launched, with documented processes, resources, and success measures your team can use to run it.

laptop showing video call near houseplant
laptop showing video call near houseplant
Connect

Let's build your community with trust.

Questions? Email us!

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