Services We Offer
Online Community Consulting
Liaison Community Management
Practical strategy, planning, and support to help your organization build a community members' value.
Community Strategy Foundation
For associations launching their first online community. We help you align your community with organizational goals, create a clear launch strategy, and prepare your team for long-term success.
What We Deliver:
Community Foundation Guide (Frameworks, documented processes, initial success measures, and action plans)
3-Month Launch & Member Activation Plan with Implementation Support
Founding Member Champion Plan
Monthly Strategy Consultations
Outcome: In three months, your team will have a foundation in place, member activation activities underway, and documented processes to manage the community and measure early success.
Fractional Community Support
For associations without an internal community manager that need ongoing community support. We provide planning, hands-on implementation, and program coordination to support members, deliver ongoing programming, and measure progress.
What We Deliver:
Community Management Guide (Frameworks, documented processes, and action plans)
Monthly Content & Programming Plan
Member Campaign Planning (Onboarding, engagement, and re-engagement)
Monthly Performance Review & Strategy Calls
Outcome: Your team has clear monthly priorities, practical resources, and ongoing guidance to manage the community consistently, measure progress, and respond to member needs.
Strategic Alignment Workshops
For associations seeking a long-term plan that aligns their community with their mission. We tailor each workshop to your needs, helping your team set shared priorities and define how the community will support your association’s goals for years ahead.
What We Deliver:
Pre-Workshop Consultation to Identify Goals & Needs
Custom-Facilitated Workshop (Virtual or On-Site)
Tailored Frameworks & Working Templates
Documented Action Plan with Priorities, Responsibilities & Next Steps
Outcome: Your team leaves with shared direction and a clear, customized plan to put into action.
Strategic Program Development
For associations ready to launch a member program, such as mentorship, volunteering, or advocacy. We work with your team to develop and launch the program based on your goals and member needs, then prepare your team to manage it moving forward.
What We Deliver:
Custom Program Plan & Success Measures
Member Recruitment Materials & Launch Implementation
Documented Processes & Team Handoff
Outcome: In three months, your program will be launched, with documented processes, resources, and success measures your team can use to run it.
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Let's build your community with trust.
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