Membership-Based Organizations
Online Community Consulting
Liaison Community Management
A look at the communities we've helped build, launch, and grow.
Building a Clear Membership Journey for Pilots
Liaison helped shape the community structure, membership tiers, onboarding experience, access groups, resource organization, member pathways, and launch setup inside Circle. The goal was to make it easy for members to understand where they belong, what resources are available to them, and how to engage from the moment they join.
The result was a launch-ready community with a clearer member journey, organized resources, defined access levels, and a stronger foundation for long-term member engagement and growth.
Visit FlightQuest, coming in early 2027.
FlightQuest
Field + Fire Women’s Collective
From Audience to Organized Community
Naomi Grevemberg had already built a trusted brand and engaged audience but needed a dedicated community platform to support deeper connection. Liaison led the Circle platform setup and implementation, turning her vision into a clear member experience. We built the community structure, onboarding course, member journey, resource areas, and branded spaces, resulting in a fully configured platform ready for launch and long-term growth
Turning an Industry Event Into Measurable Growth
As a board member and Member Experience & Engagement Lead for the Community Consultants Collective, I led the National Community Managers Day project from ideation through execution. I developed the programming, coordinated speakers, organized activities, and guided the campaign launch. The project generated 40 new followers in one week and increased social media views by 1,842.5%, significantly expanding the Collective’s visibility and reach.
Community Consultants Collective
Turning Member Feedback Into Relevant Programming
As a board member and Member Experience & Engagement Lead for the Community Consultants Collective, I use member feedback to guide monthly programming. Across 11 topic polls, members participated 84 times and made 102 topic selections. These insights helped shape sessions around the challenges members cared about most, including pricing, client management, career growth, and AI. This created a more member-led experience and ensured programming remained useful and relevant.
Community Consultants Collective
Client & Partner Testimonials
Will was patient and worked through each step clearly.
★★★★★
Charles Simmons
Founder, FlightQuest
Highly recommend Will Allen for his outstanding contributions as a board member of the Community Consultants Collective. Will consistently brings fresh perspectives and creates valuable programs for our team. He reliably leads our monthly Pricing & Packaging special interest group, and he recently planned and executed our entire Community Managers Appreciation Day celebration. Will is a standout talent in the community profession, and any organization would benefit from his initiative.
Todd Nilson
President, Community Consultant Collective
★★★★★
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