Client Work
Real work. Real results. Here is a look at some of the communities we have built, launched, and managed for founders, associations, and creators.


Field + Fire Women’s Collective
Circle community setup & launch
Naomi Grevemberg had already done the hard part. She built an audience that trusted her, showed up for her content, and believed in what she stood for. What she needed next wasn't more visibility. It was a place where that relationship could go deeper.
That's where Liaison came in. We worked with Naomi to define the structure and member journey that would bring her vision to life, then moved into full platform configuration and implementation on Circle. Every element was built to reflect her brand, her voice, and the kind of community she wanted to lead long term.
PMRT INCH Community

Circle community setup & launch
PMRT needed a home for their members — somewhere structured, on-brand, and welcoming from the moment someone signed up.
In partnership with CMJ Group, an online community building organization, Liaison worked alongside the team to support the backend processes of the project to reach a successful launch — then focused deeply on the member experience, from profile capabilities to personalized navigation for different member groups.The goal was simple: a new member should land inside and immediately know where they are, who it's for, and exactly where to go next.
The result is a community that feels intentional — not just functional. PMRT now has a space that reflects who they are and gives the INCH Community a clear, welcoming home to grow into.






This programming translated into strong social media growth driven by sharing community excitement and member moments.


Community programming & leadership
National Community Managers Day needed a full experience worth showing up for, not just a calendar moment.
As a board member of the Community Consultants Collective, Liaison led the planning and delivery of the CCC's National Community Managers Day from concept through execution. We coordinated across the board, organized member participation, and managed every moving part. The result was member spotlights, a live virtual event, and community activities that drove strong engagement inside the CCC and across social channels, putting member voices front and center and deepening connection within the Collective.


Community Consultants Collective


Community Consultants Collective


Community programming & leadership
A recurring event only works if people actually want to show up for it. As a board member of the Community Consultants Collective, Liaison designs and facilitates monthly Zoom-based Special Interest Group calls for community consultants navigating pricing, services, and business growth. Topics are guided by member input and monthly surveys that surface what the community actually wants to talk about.
Each session is shaped by the people in the room. The result is a consistent space where meaningful conversations happen and members show up because they know it is worth their time.



I highly recommend Will Allen for his outstanding contributions as a board member of the Community Consultants Collective. Will consistently brings fresh perspectives and creates valuable programs for our team. He reliably leads our monthly Pricing & Packaging special interest group, and he recently planned and executed our entire Community Managers Appreciation Day celebration. Will is a standout talent in the community profession, and any organization would benefit from his initiative.
Todd Nilson, President
Community Consultant Collective
Association of American Medical Colleges


Mentor Match Program Launch | AAMC
The Association of American Medical Colleges needed a way to spark deeper value and engagement across a community of over 6,000 members. The opportunity was a Mentor Match program, and I was brought in to help lead and launch it from the inside.
I partnered closely with the platform technical team, internal staff, and marketing stakeholders to shape the rollout strategy, member journey, and communication campaign. Every decision was made with the diversity and scale of the membership in mind, ensuring the experience felt accessible and clear from day one.



"He was tasked with overseeing the roll out and management of the mentor match and has really taken ownership of that space in his time here. He has also been thoughtful in our onboarding of new members and orientation, helping to create our 101 and 201 calls and automation, and outreach messaging."
Penny Schnarrs, Director of Community Relations and Strategy
Association of American Medical Colleges (AAMC)
Association of American Medical Colleges


Community engagement & strategy
Keeping a community of over 6,000 members active and engaged takes more than good intentions. It takes a system. I developed and implemented an ongoing engagement strategy for the AAMC community built around consistent member storytelling, peer recognition, and a repeatable rhythm that gave members a reason to show up month after month.
I coordinated interviews, developed storytelling content, and ensured consistent promotion across the community. The approach was designed to amplify diverse member voices, encourage interaction, and build relationships at scale. Over time it became a reliable engine for participation and connection, not a one-time push but an ongoing part of how the community functioned.



His dedication to the AAMC Virtual Communities Network was evident in his trustworthy nature and his ability to keep our online community engaged and running smoothly.
Stephanie Weiner, MA
Association of American Medical Colleges (AAMC)
Higher Logic B+ Benchmark Score | AAMC
The engagement strategy delivered measurable results. The AAMC community earned a B+ Engagement Benchmark Score on Higher Logic, reflecting strong performance across activity, value, and reach. A score that speaks to what happens when the right system is in place and consistently executed.




Here's what members are saying
Member Sentiment Survey Results | AAMC
Numbers tell part of the story. How members feel tells the rest. Survey results from the AAMC community showed that 85% of members felt comfortable with other members, 80% felt comfortable replying to posts, and 79% said they found conversations valuable even when they were not actively participating. Members were not just showing up. They felt safe, valued, and genuinely connected to the community around them.
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